Seller Support Associate (Blended - 90% Non-Voice / 10% Voice) - BPO

Private Advertiser · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
PHP 28000 - 30000
We are looking for a dedicated Seller Support Associate to join our team. This role offers a blended work format with 90% non-voice and 10% voice interactions. The ideal candidate will be responsible for providing excellent customer service and support to our clients. This position is based in Bali, offering a vibrant and dynamic work environment.

📋 Tanggung Jawab Pekerjaan

Provide exceptional customer service and support to clients through various communication channels.,Handle customer inquiries, complaints, and requests in a professional and efficient manner.,Assist in the resolution of customer issues and ensure customer satisfaction.,Maintain accurate and up-to-date records of customer interactions and support activities.,Collaborate with the sales team to ensure smooth and effective client interactions.,Adhere to company policies and procedures, and ensure compliance with relevant regulations.,Participate in team meetings and contribute to the development of customer service strategies.,Continuously monitor and improve customer service standards and processes.

🎓 Kualifikasi & Syarat

Minimum of 1 year of experience in customer service or a related field.,Strong communication skills, both written and verbal.,Ability to work well under pressure and meet tight deadlines.,Good problem-solving skills and a customer-centric approach.,Familiarity with CRM systems and customer service software.,Ability to work independently and as part of a team.,Proficiency in English, both spoken and written.,Willingness to work a blended schedule with 90% non-voice and 10% voice interactions.

🛠️ Keahlian

Customer ServiceCommunicationProblem-SolvingTeamworkCRM SystemsEnglish Proficiency
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