General Affair & Receptionist (Mandarin Speaker)

PT Harta Alumina Indonesia is seeking a highly motivated and communicative General Affair & Receptionist to join our professional team in Jakarta Selatan. In this pivotal role, you will serve as the first point of contact for our company, ensuring a welcoming environment for visitors and guests. You will be responsible for managing the front desk, handling inquiries, and maintaining a well-organized reception area. This position is ideal for someone who is fluent in Mandarin and can communicate effectively in both English and Indonesian. With a focus on efficiency and a commitment to exceptional service, you will play a crucial role in supporting our team and enhancing the overall guest experience.

As a General Affair & Receptionist at PT Harta Alumina Indonesia, you will be part of a dynamic team dedicated to excellence in customer service. You will use tools like Microsoft Office Suite, Google Workspace, and a reception management system to streamline operations. This role offers a unique opportunity to develop your skills in a professional setting while contributing to a company known for its commitment to quality and innovation.

📋 Tanggung Jawab Pekerjaan

• Manage the front desk and reception area, ensuring a tidy and welcoming environment for visitors.
• Handle incoming calls, emails, and in-person inquiries from guests, clients, and staff.
• Coordinate with various departments to ensure smooth communication and support.
• Assist with event planning and coordination, including setting up and managing event spaces.
• Maintain accurate records of visitor and guest information using reception management software.
• Provide excellent customer service, ensuring all visitors and guests have a positive experience.
• Assist with office administration tasks, including document filing and mail management.
• Support the team by handling office supplies and maintaining a well-stocked reception area.

🎓 Kualifikasi & Syarat

• Fluent in Mandarin, with excellent communication skills in both English and Indonesian.
• Minimum 2 years of experience in a receptionist or administrative role, preferably in a professional or corporate environment.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency in using Microsoft Office Suite and Google Workspace.
• Experience with reception management software is a plus.
• Ability to work well under pressure and in a fast-paced environment.
• High attention to detail and a commitment to providing exceptional customer service.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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